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Delivery and payment

How to receive your order and how to pay: briefly, with no surprises.

Delivery

Pickup in Tashkent

Free. The operator sends the pickup address.

Yandex courier in Tashkent

Price by the service’s tariff, paid to the courier on receipt.

BTS post across Uzbekistan

1–⁠2 days, from 25 000 UZS, the exact price depends on weight. We provide a tracking number.

Our puzzles in real life

Finished orders in kraft bagsPUZZ.ME gift box with flowersWhat is inside the gift packaging

Real puzzles we have printed. Tap a photo to enlarge.

Payment

  • We work on 100% prepayment; for orders above 300 000 UZS a 50% prepayment is possible
  • You pay after the operator confirms the order; nothing is paid on the site
  • Methods: Click, Payme, Uzum, card transfer, PayNet
  • Delivery is not included in the order price and is paid separately

Timing

  • Production: 24 hours
  • Rush production: 3–⁠4 hours, +45 000 UZS
  • On holidays it can take up to 2 days

How to order

  1. Upload a photo on the site, choose a size and preview the mockup. It is free.
  2. Place your order: an operator contacts you on Telegram and confirms the details.
  3. Pay after confirmation (100% prepayment, 50% for orders above 300 000 UZS).
  4. Your puzzle is ready in 1 day, rush in 3–⁠4 hours. We deliver across Uzbekistan.

Frequently asked questions

Do you deliver outside Tashkent?

Yes, across Uzbekistan by BTS post: 1–⁠2 days, from 25 000 UZS, with a tracking number.

What if the puzzle arrives damaged?

It is very rare, but if it happens we will replace the puzzle or refund the order.

Can I pay 50%?

Yes, if the order is above 300 000 UZS. Otherwise it is 100% prepayment.

Need help choosing? Message the operator.

See also